Several universities have begun rolling out artificial intelligence (AI) access to all their staff and students, but critics warn that the āblanketā approach may encourage inappropriate use of the new technology.
Earlier this year the University of Manchester ²ś±š³¦²¹³¾±šĢżĀ to promise to give its 65,000 students and staff members access to Microsoftās M365 Copilot after agreeing a deal with the tech giant.
Paul Gregory, Copilot programme director at the university, told Times Higher Education thatĀ all staff now have access, with students to follow in the new academic year once āengagement and discovery workā has been compledted. Access to the technology has been accompanied by the creation of a Copilot student advisory group to begin āco-creating communications resources and engagement approachesā for its use.
Approximately 50 ālistening sessionsā have also been held across the year to understand how its people are interacting with the tool.
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Some of the recurrent anxieties around AI ā including theĀ environmental impact of the data centresĀ used to process and power the technology ā appear to have cropped up as part of those discussions. Gregory said āthe most common themes raised have been responsible use, data security, the implications for teaching and learning, and environmental sustainabilityā.
The University of Leicester is also in the process of sharing M365 Copilot across its entire community, with the hope of completing student and staff access in time for the new academic year to begin this September.
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Leicesterās vice-chancellor Nishan Canagarajah hasĀ Ā the institution, saying āif we want to remain a world-leading and inclusive university it is vital that we become early adopters and embrace the opportunity for changeā.
The University of Liverpool, meanwhile, is approaching the technology more cautiously. It isĀ Ā of a proof-of-concept trial of M365 Copilot, set to run until November this year.
āThe university is committed to ensuring our staff and students are equipped for the future workplace and to that end we are currently trialling a number of different AI models across various use cases,ā a spokesperson said.
The University of Oxford last year opted not for the Microsoft tool, but toĀ Ā to all of its community in time for 2025-26, part of a five-year partnership between Oxford and OpenAI.
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But some are not convinced that giving widespread access to the tools is the right way to go.
KaÅka Porayska-Pomsta, a professor of AI in higher education and director of the UCL Knowledge Lab, toldĀ THEĀ she thought universities had both āmoved too quickly and at the same time not quickly enoughā.
āSome of it is, I think, too fast ā because itās adopting technology thatās not really backed with evidence and best practices,ā she said. āThe truth is everybody is scrambling to figure out how to use this technology best and at the same time trying to understand the long-term implications.ā
Porayska-Pomsta suggested that committing to institution-wide roll-outs created an implication that everyone ought to be using generative AI, which failed to prove how the technology was useful to āspecific contextsā and led to āblanket assumptionsā it would work for every subject.
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She questioned the reliance on specific chatbots over others and the idea that generative AI could be used not in the āservice of human developmentā but to undermine the importance of human learning.
āThe anxiety that the whole situation creates, I think, is a direct result of this stance of inevitability which is being propelled by industry, certainly by companies such as Microsoft, because itās in their interest and itās understandable,ā Porayska-Pomsta said. āBut itās really important for us as educators to have the courage to pause and to think about the practices which will allow for a more considered case.ā
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