‘Customer’ is not a ‘dirty word’, says university executive
London South Bank's chief operating officer says students deserve to receive the best service after institution wins recognition for customer satisfaction
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What does the UK’s new industrial strategy mean for universities?
It is unclear what Theresa May’s policy will mean in practice, but it could draw universities into the heart of economic planning
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South African universities ‘at risk’ as fees debate rumbles on
Sixteen of country’s 26 institutions face ‘financial distress’ next year
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Safe spaces and trigger warnings: Chicago letter sparks US debate
Chicago ‘does not condone intellectual safe spaces’, dean tells new students
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Universities may be seen as ‘greedy’ on fees, private schools warn
Big questions about teaching excellence framework ‘brushed aside’ in favour of fee rises, HMC senior figure claims
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Returning to academic work after maternity leave
Rachel Moss on why academic women might find maternity leave a sometimes challenging experience
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Using San Francisco’s public transport to work out the value of research
Jonathan Grant and Alexandra Pollitt look at how discrete choice modelling might be able to work out what type of impact is most valued
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Shakespeare’s insults put centre stage by Globe PhD student
Thesis explores thumb-biting, ‘Spanish figs’ and other rude Elizabethan gestures
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World insight: developing the first Chinese university branch campus in Malaysia
The early days of Xiamen University Malaysia illustrate the challenges Chinese universities will face as they open branch campuses in other nations, say Alan Ruby and Bonnie Yingfei He
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Antarctic computer game aims to further research understanding
New app helps people ‘move beyond the headlines’ about climate change