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University student life

How to support students beyond the classroom, in all facets of university life. Here you'll find resources to direct student services, foster well-being, support a rich extracurricular offering and build inclusive campus communities and student societies. 

Hands with 'hello' in many languages in speech bubbles

Welcome events make the transition to hybrid

A hybrid orientation programme can be immersive, flexible, interactive, engaging and fun. These tips offer a path to developing a blended online and on-campus programme that makes students feel they belong

Annabella Stover, Alicia Menendez Tarrazo, Rob Lowney

Dublin City University

Basket of pumpkins with sign "buy local"

Food for thought: advice for building a university-community collaboration

Planning and communication can turn good intentions into lasting benefits for students, faculty and the community. Joshua Gruver shares his advice for successful outreach, based on his experience developing a local farmers’ market

]oshua Gruver

Ball State University

Collective voices, zero tolerance

Universities can use their ability to engage with students to effect cultural change, as the Bystander Intervention initiative to combat sexual abuse has shown. Louise Crowley explains how they did it

Louise Crowley

University College Cork

What I learned from nearly getting cancelled

Being the subject of student complaints was a very difficult experience for all involved – one that I am trying to learn from

Anonymous

Campus

Student diaries as a tool to improve the university experience

Do you really know what your students experience during their studies? It is more complex than many surveys suggest. Using student diaries may support deeper understanding to improve student experiences, as Dan Herbert explains

Dan Herbert

University of Birmingham

Digital access is crucial and help is required for students to combat digital exclusion

We must remove technology worries from the student cost-of-living crisis

Students and parents cannot be left to make up the shortfall when it comes to financing their studies and tech needs – they need help from universities and government

Sarah Purdy, Steve Hall

The University of Bristol

Woman holding up her hands against someone or something

What does ‘taking sexual violence seriously’ look like at universities?

Rates of sexual violence in universities are the highest in society, ONS data show. So what actions must universities take if they are serious about tackling this pernicious problem?

Graham Towl

Durham University

Safeguarding conferences are becoming the land that change forgot

The lack of a firm steer from the universities regulator means a sector left in limbo when it comes to tackling sexual misconduct – and events covering the same issues year after year

Emma Bond, Andy Phippen

University of Suffolk, Bournemouth University

How universities can ensure first-generation students and their families feel connected

How universities can ensure first-generation students and their families feel connected

A first-generation college student herself now working in enrolment, Aimee Huffstetler, shares insight into what administrators can do to ensure first-generation students and their families feel connected to their university

Aimee Huffstetler

Gwynedd Mercy University

Image depicting institutional branches scattered around the globe

What determines the success of an international branch campus?

What do successful international branch campuses have in common? Nigel Healey outlines the key characteristics that institutions wishing to extend their presence overseas should take heed of

Nigel Healey

University of Limerick

Creative projects as a way of bringing students together

An institution-wide creative project is an opportunity for students to make friends and learn from one another, writes Karen Amanda Harris. Here, she shares tips for developing an extracurricular language-art project

Karen Amanda Harris

University of the Arts London

Young woman pushing an older woman along in a wheelchair

An invisible minority: what is needed to support students with caring responsibilities

Students with caring responsibilities in the UK have no joined-up support. Jessica Iyamu and Ellie Brown make a call for policies to provide consistent help across all universities for this overlooked group

Jessica Iyamu, Ellie Brown

University Campus North Lincolnshire (UCNL)

Image showing a woman sitting alone surrounded by chatting groups

What can your university do to combat student loneliness?

Five practical steps universities can take to reduce student loneliness and provide better mental health support

Georgia Wheadon

Umii

From tree rings to tree pose: exploring varied approaches to well-being in universities

Universities should employ a varied range of psychosocial support and well-being therapies to support students with diverse needs and improve mental health literacy, Kathleen Chim and Benjamin Chan write

Kathleen Chim, Benjamin Tak Yuen Chan

Hong Kong Metropolitan University

Self-care tips such as setting a regular wake-up time can help mature students handle the stresses of university life

Coaching students in self-care lessons that will help them manage stress

From setting a consistent wake-up time to sound financial planning, there are many beneficial changes that you can encourage to help your students

Matthew L. Brown

Colorado State University Global

Student motivation and engagement can be about helping university students to untangle difficulties in personal lives

A ‘motivation and engagement wheel’ to keep students on board

The wheel model was designed to help demystify student motivation and provide targeted help where and when necessary, explains Andrew J. Martin

Andrew J. Martin

UNSW Sydney

Male student choosing a book in his university library

Using digital technology to get student affairs and faculty working together for better results

When student affairs staff and faculty work together, it results in better learning experiences for students. Amy Greenstein and Steven Goss explain how digital tools can be used to support such partnerships

Amy Greenstein, Steven Goss

Manhattan College, Northeastern University

University students wearing covid masks as they walk around campus

Engaging public health faculty to make healthier campus decisions

As universities move from a crisis response to ongoing management of Covid-19, this guide outlines why and how to engage public health faculty in campus decision-making

David Johnson, Sarah Walsh

University of Louisville, Eastern Michigan University

University emoji friends: encouraging students to make friends on social media before starting university is a great idea, as long as there are protections in place

Social media can help new students make friends – but we must regulate it

There’s much to like about employing social media to help nervous students make connections before being dumped on campus, but universities must not overlook their duty of care

Andy Phippen

Bournemouth University

Advice on promoting democracy among students in higher education

How universities can promote ‘democratic competences’ among students

A guide to how higher education can help develop a culture of democracy among students, through study programmes, a whole institution approach and community engagement, by Sjur Bergan

Sjur Bergan

Council of Europe

Advice for educators to take proactive steps that help students form social bonds and support networks, in person and online

WhatsApp and campus trails: supporting students in building peer-support networks

Group activities and social networks help students to feel supported. Here’s how to facilitate interactions that build peer-support networks

Kelly Edmunds , Helen Leggett, Becky Lewis

The University of East Anglia

The university library needs a dramatic pivot to online to help academics and students alike in the new normal

The academic library requires digital evolution

As we face our post-Covid reality, library services need a new vision, becoming ubiquitous and available no matter the challenges of time and space

José Vladimir Burgos Aguilar

Tecnológico de Monterrey

Recommendations for support measures universities could put in place to support working parents among their staff

What parents need to succeed in academia and how universities can help

From working hours that fit in with childcare to a place to pump, Nadia von Benzon explains how universities can support staff who are parents

Nadia von Benzon

Lancaster University

Advice on collaborating with student activists to improve institutional sustainability

Working with student activists to speed up progress towards a sustainable future

Jaime Toney explains how working with grassroots student activists can help accelerate institutional action towards the Sustainable Development Goals

Jaime Toney

University of Glasgow

The way university teachers and lecturers speak to first-generation students can make a huge difference to how they get on in higher education

Gatekeepers or greeters? We must demystify university for first-gen students

Stone Meredith gives advice on using positive introductory phrases and how this can help first-generation students navigate university

Stone Meredith

Colorado State University Global

Advice on helping students to form social bonds and join clubs and societies after two years of isolation

Building student social networks offline

Becky Lewis explains how to purposefully encourage and support students in forming social bonds and groups after two years of remote learning, isolated from their peers and lecturers

Becky Lewis

The University of East Anglia

Advice on applying user experience thinking to enhancing your student services in teaching and on campus

Are you optimising the user experience for your students?

Kevin Curtis provides an introduction to simple user experience (UX) techniques that can help when considering how students and staff engage with higher education services and their campus surroundings

Kevin Curtis

The University of Portsmouth

Advice on using music as a way to bring students together and rebuild a sense of community on campus

Play on: how to build community on campus through music

Nick Merwitzer explains why and how music projects can help build a sense of connection and belonging on campus and outlines the key considerations for supporting student ‘bands’

Nick Merwitzer

Xi’an Jiaotong-Liverpool University

A group of university students arguing. We should teach students how to work together as a team

Why do we expect students to work well in groups if we don’t teach them how?

If we’re going to assign team projects, and if we really believe working well in a group is important, we must teach effective group processes, says Todd Zakrajsek

Todd Zakrajsek

University of North Carolina at Chapel Hill

Advice on using a free online mindfulness programme to support student well-being

How to foster student well-being with online mindfulness training

Adam Kay explains how educators can effectively use an innovative, freely available, research-backed online mindfulness programme for student well-being

Adam Kay

The University of Queensland

Advice on supporting students to manage and overcome culture shock after arriving at university

Taking the shock out of culture shock: helping international students navigate transitions, part two

Inga Ackermann shares advice on helping students manage and overcome culture shock after their arrival at a university overseas or far from home

Inga Ackermann

The University of Edinburgh

Students are demanding action from higher education universities on climate change now

Students demand action on the climate crisis now – not later

COP26 is the world’s best – and perhaps last – chance to get runaway climate change under control, and to reach net zero HE needs to act swiftly, says Manveer Gill

Manveer Gill

Climate Commission for UK Higher and Further Education

Sustainability needs to be taught but also embraced by universities as students become ever more concerned

Prepare for student sustainability demands to go through the roof

Students will be the driving force behind universities finally being held accountable and made to practise what they preach on climate change, says Andreas Kaplan

Andreas Kaplan

ESCP Business School

UK universities have their heads in the sand when it comes to student addiction and recovery

UK universities have their heads in the sand on student addiction

Isolation and shame pose big risks to recovery from addiction problems, yet on-campus support programmes are rare in the UK, say Suzi Gage and Shahroo Izadi

Suzi Gage, Shahroo Izadi

University of Liverpool

Webinar discussion how to reduce student drop out rates in the context of the pandemic and online learning

Behavioural change for sustainable development

Four European academics explore how universities can encourage positive behaviour change among students in line with the Sustainable Development Goals

Thijs Bosker, Khatereh Ghasemzadeh, Marc Le Menestrel, Jakob Stoustrup

Leiden University, University of Bologna, INSEAD , Aalborg University

A mixed group of students of varying demographics. This is becoming the norm in HE and the sector must listen to and respect the challenges these students face

If we want non-traditional results, we need non-traditional approaches

We must listen to − and respect − the needs and aspirations of learners as they are, not as we wish them to be, say Gregory Fowler and Kate Smith

Gregory Fowler, Kate Smith

University of Maryland Global Campus, Rio Salado College

Japanese students, as well as the country's institutions, would benefit from greater multiculturalism

How can we solve Japan’s student mobility issues?

Japan struggles with multiculturalism as a concept, let alone a reality, and overseas students can suffer. But online education could offer help, says Haruko Satoh

Haruko Satoh

Osaka University

We must help our students make this a ‘summer of self-love’

It would be wise to keep an eye on our students over the coming months, as the period after lockdown typically brings intense emotional responses, says Bertus Jeronimus

Bertus Jeronimus

University of Groningen

Advice on successfully scaling up student support services

Scaling up student support services

Suzanne Mitchell advises on how to scale up student support services, using technology that provides multiple communications channels and early warning systems to assist specialist staff teams

Suzanne Mitchell

Arden University

Advice for welcoming students back to campus

How universities can support students’ return to campus post-pandemic

Danielle McDonald and colleagues share advice on how universities can approach welcoming two student cohorts to campus for the first time, staying mindful of the vastly different attitudes among students relating to the post-pandemic transition

Danielle McDonald, Anita Sahgal, Jennifer DiPrete, Allison Crume

University of South Florida

Newspaper front covers. The media should work with universities to ease the burden of an already-difficult new academic year

It’s time for the media to work with universities, not against us

The next school year is going to be challenging enough as it is without the skewed and absolutist coverage we’ve seen in the media lately, says Harriet Dunbar-Morris

Harriet Dunbar-Morris

The University of Portsmouth

Engaging students in readings and microlectures

Turning a new page: information literacy goes online

Xiaowei Li and Lulu Wang explore how to take an on-campus institution such as a university library online to deliver hands-on information literacy skills to students around the world

Xiaowei Li, Lulu Wang

Xi’an Jiaotong-Liverpool University

A female student logs in to a virtual campus.

Socialising is hugely important, but virtual campuses help learning, too

The social elements of university help students succeed academically, so we must start transplanting them online, says Elizabeth Lehfeldt

Elizabeth A. Lehfeldt

Cleveland State University

Preacher man. Academics need to drop the holier-than-thou attitude and sees themselves in their students when it comes to cheating

Professors, stop pretending that you never cheat

Academics should drop the holier-than-thou attitude and look at cheating from a student’s perspective if we want to understand and eradicate it, says Hamish Binns

Hamish Binns

Saint Louis University

Diversity faces many challenges in HE, but the Council of Coalitions model at ASU could offer valuable lessons

This model is the future of diversity in higher education

Coming together for support is the only way forward – and the Council of Coalitions is the model for inter-group organising we desperately need, says Pardis Mahdavi

Pardis Mahdavi

Arizona State University

Personal crises can strike students at any time, especially given the pandemic, and those who help them probably need help too.

The sector’s mental health workers need help too

More assistance must be offered to help students survive, let alone thrive – and the same goes for student crisis interventionists like me, says Lula Torres

Lula Torres

InsideTrack

Taking a human approach to providing support for student well-being online

Using online coaching to support student well-being

Helen Duff explains how a human approach to providing support online, in the form of coaching sessions, can have a powerful impact on student well-being

Helen Duff

Arden University

An atmospheric theatre. Beware the futility of wellness theatre

Beware the futility of higher education’s wellness theatre

Surface-level emphasis on self-care without discussing systemic problems in HE runs the risk of gaslighting students who face very real barriers, says Fiona Rawle

Fiona Rawle

University of Toronto Mississauga

A computer lover embraces his machine. But cybersecurity is not just for the geeks in the IT department.

Cybersecurity is not just for the geeks in the IT department

Our first-year university students might have received no education on cybersecurity since the age of 13, say Andy Phippen and Emma Bond

Andy Phippen, Emma Bond

Bournemouth University, University of Suffolk

An empty university lecture hall. The sector should come together to welcome students back to campus.

The sector should come together to welcome students back to campus

Universities wasted a lot of time developing individual online transition resources last year. Let’s not make the same mistake again, says Donna Murray

Donna Murray

The University of Edinburgh

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